Delivery Information
Easter Bank Holiday Opening Hours & Delivery Schedule
Tuesday 26th March
Customer Service Phones: Open 9am-5pm
Website: Open for orders
Orders received by 2pm will be delivered next-day. Orders received after 2pm will be despatched Wednesday 27th March and delivered by Thursday 28th April.
Wednesday 27th March
Customer Service Phones: Open 9am-5pm
Website: Open for orders
Orders received by 2pm will be delivered next-day. Orders received after 2pm will be despatched Thursday 28th March and delivered by Tuesday 2nd April.
Thursday 28th March
Customer Service Phones: Open 9am-5pm
Website: Open for orders
Orders received by 2pm will be despatched same day. Orders received after 2pm will be despatched Tuesday 2nd April.
Friday 29th March to Monday 1st April
Customer Service Phones: Closed
Website: Open for orders
Orders received during this period will be despatched Tuesday 2nd April.
Tuesday 2nd April
Normal Service resumes
Free Delivery
Order by 2pm, Monday to Friday, for next working day delivery.
Free delivery on orders over £25.00 in our standard delivery areas *.
We operate a same day despatch with DPD Next Working Day Delivery for orders received before 2pm Monday to Friday.
Friday orders after 2pm will be processed on Monday.
Please note: DPD cannot guarantee Next Day Delivery. DPD Next Day Delivery has a 99.8% success rate.
Standard Delivery
Orders under £25.00 are £3.95 to standard delivery areas *.
Please allow 2 working days for standard delivery. If you have not received your order within 2 working days, please contact us.
Delivery Instructions
Safe place instructions must be left directly with DPD once you receive your delivery text or email.
Live Worms
These products are shipped directly from the suppliers. Please allow up to 5 working days for these items to arrive. They will arrive separately from any other products ordered from Ivel Valley Bird Food.
*Areas Outsise of Standard Delivery (as defined by DPD)
Delivery to Scottish Highlands, Islands, and Northern Ireland are charged at varying costs. The cost for any non-standard delivery postcodes will be displayed on the checkout page once a postcode is entered. Delivery to these areas is a DPD 2-5 Working Day service. We do not ship to the Republic of Ireland.
We do not deliver over the weekend or outside of the UK.